1. The payment time and value are mutually agreed upon and committed to by both parties.
– The service purchase/sale fee is paid in cash or via bank transfer to the account provided by the seller. If there is any change in the payment account, the seller will notify the customer through an official written notice. If there is any change in the payment account, the seller will notify the customer through an official written notice.
Cash payment upon transaction: Our staff, acting as our authorized representatives, will handle money collection and transactions. Customers may request the delivery personnel to present a company authorization letter to verify legitimacy.
– Other payment methods must comply with security measures, such as invoices, receipts, or bank transfers.
2. Order Acceptance and Pricing
We reserve the right to refuse or cancel your order for any reason related to technical or system errors at any time. We may also request additional information regarding your phone number and address before accepting the order.
We are committed to providing the most accurate pricing information to consumers. However, occasional errors may occur, such as incorrect product prices displayed on the website or pricing mistakes. Depending on the situation, we will either contact you with further instructions or notify you of the order cancellation. We also reserve the right to refuse or cancel any order, whether it has been confirmed or paid for.
3. Order Modification or Cancellation at songnguyen.vn
Customers have the right to cancel transactions at any time by following these steps:
Notify songnguyen.vn about the cancellation via hotline: 0938 60 42 60 or email: sangnt@songnguyen.vn

4. Ensuring Secure Transactions at songnguyen.vn
We utilize security services to protect product information posted by sellers on songnguyen.vn. This ensures that transactions are conducted smoothly and minimizes potential risks.
5. Dispute Resolution
Any conflict, claim, or dispute arising from or related to transactions at songnguyen.vn or these Terms and Conditions will be resolved through negotiation, mediation, arbitration, and/or court proceedings in accordance with Chapter 4 of the Consumer Protection Law on dispute resolution between consumers and businesses.
6. Governing Law and Jurisdiction in Vietnam
These Terms and Conditions and Contracts (including all non-contractual obligations or related matters) shall be governed by and interpreted under the laws of Vietnam.
If any dispute arises from these Terms of Use, customers have the right to file a complaint or lawsuit with the competent court in Vietnam for resolution.

Contact Us:
Song Nguyen Automation Technology Joint Stock Company
Head Office: 110/32/5 To Hieu, Hiep Tan Ward, Tan Phu District, Ho Chi Minh City.
Branch: 47/17 Ao Doi, Quarter 10, Binh Tri Dong A Ward, Binh Tan District, Ho Chi Minh City.
Representative Office: No. 26 Street B23, Quarter 9, Hung Phu Ward, Cai Rang District, Can Tho City.
Hotline: 0767 28 22 65
Technical Support: 0902 992 786
Fax: (028) 38 164 028
Email: sangnt@songnguyen.vn
Website: http://songnguyen.vn
Youtube: Anh Sang – Song Nguyên